Refund policy
Refund Policy
Last Updated: July 2026
Customer satisfaction is important to us. However, due to the nature of digital services, the following refund policy applies.
Before Work Begins
If you request cancellation before we have started working on your order, you may be eligible for a full refund.
After Work Has Started
Once research, planning, consultation, design, development, filing, or any project-related work has begun, the order becomes non-refundable.
This includes, but is not limited to:
- LLC Formation
- EIN Applications
- Shopify Store Development
- WordPress Development
- Branding
- Digital Marketing
- Business Consulting
- Custom Design Work
- Digital Products
- Business Packages
Government & Third-Party Fees
Government filing fees, Registered Agent fees, domain registrations, hosting, software subscriptions, payment gateway charges, or any third-party costs are non-refundable once paid.
Digital Products
Due to the digital nature of downloadable products, all digital product sales are final and non-refundable.
Project Cancellation
If the client decides to stop the project after work has started, no refund will be issued for completed or partially completed work.
Duplicate Payments
If you are accidentally charged more than once for the same order, the duplicate payment will be refunded after verification.
Contact
If you believe there has been an error with your order, please contact our support team, and we will review your request.